Privacy Policy

Grey Monks Value Architects ("Grey Monks," "we," "us," or "our") respects your privacy. This policy explains what personal information we collect through greymonks.com (the "Site"), why we collect it, how it's used, and how you can exercise your rights under applicable Canadian privacy law, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec's Act respecting the protection of personal information in the private sector (Law 25).

1. Information we collect

We collect information in two ways:

• Information you provide directly — for example, your name, email address, company, and any details you submit through our contact form or when booking a conversation with us.
• Information collected automatically — when you browse the Site, we (through Google Analytics) automatically collect information such as your IP address, browser type, device type, pages viewed, referring URL, and general location (city/region level), using cookies and similar tracking technologies.

2. Cookies and analytics

The Site uses Google Analytics (GA4), a web analytics service provided by Google LLC, to understand how visitors use our Site — for example, which pages are visited, how long visitors stay, and how they arrived at the Site. Google Analytics uses cookies (small text files stored on your device) and similar technologies to collect this information.

We use this information solely to improve the Site's content, usability, and performance. We do not use it to identify you individually, and we do not sell personal information.

Categories of cookies used on this Site

• Essential cookies: required for the Site to function properly (e.g., remembering that you've seen this cookie notice). These cannot be disabled.
• Analytics cookies (Google Analytics): help us understand aggregate visitor behaviour so we can improve the Site. These are the only non-essential cookies currently used on this Site.

You can learn more about how Google collects and processes data at policies.google.com/technologies/partner-sites.

3. How to control or opt out of cookies

You have several options if you'd prefer not to be tracked by Google Analytics:

• Browser settings: Most browsers let you block or delete cookies through their privacy or security settings. Doing so may affect how the Site functions.
• Google Analytics opt-out: You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics on any website.
• Do Not Track: Some browsers offer a "Do Not Track" signal; we currently do not respond automatically to this signal, as there is no common industry standard for interpreting it.

4. Why we collect this information

We rely on the following purposes to justify our collection and use of personal information under PIPEDA:

• To operate, maintain, and improve the Site;
• To understand aggregate visitor interests and improve our content and services;
• To respond to inquiries submitted through our contact form;
• To comply with legal obligations.

Where required — including for visitors located in Quebec — we provide notice of these tracking technologies before they are activated, as described in this policy and our cookie notice.

5. How we protect and retain your information

We take reasonable administrative and technical measures to safeguard personal information against loss, theft, and unauthorized access. Analytics data collected through Google Analytics is retained according to Google's own data retention settings. Contact form submissions are retained only as long as reasonably necessary to respond to your inquiry or maintain our business relationship.

6. Your privacy rights

Under PIPEDA and, where applicable, Quebec's Law 25, you have the right to:

• Know what personal information we hold about you;
• Request access to, or correction of, your personal information;
• Withdraw consent to our collection and use of your information, subject to legal or contractual restrictions;
• File a complaint with the Office of the Privacy Commissioner of Canada, or, if you are a Quebec resident, the Commission d'accès à l'information du Québec.

To exercise any of these rights, contact us using the details below.

7. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised.

8. Contact us

If you have questions about this policy or how we handle your personal information, please contact us at info@greymonks.com.